BS EN 17229:2019

BS EN 17229:2019 - Comprehensive Framework for Service Management

The BS EN 17229:2019 is the latest British Standard that provides a thorough framework for the management and organization of services within various sectors, including administration, transportation, and sociology. Published on June 19, 2019, this standard aims to enhance quality management within organizations by establishing clear guidelines and best practices.

Scope and Importance

This standard is vital for any service organization looking to implement effective quality management systems. BS EN 17229:2019 focuses on the aspects of company organization, management structure, and quality assurance, ensuring that services meet customer and stakeholder expectations. By adopting this standard, organizations can improve operational efficiency, minimize risks, and foster a culture of continuous improvement.

Key Features

• Identical to International Standards: BS EN 17229:2019 is aligned with international standards, promoting consistency and coherence across borders.
• Quality Management Framework: The standard presents a clear framework for developing and implementing quality management strategies tailored to service-based organizations.
• Comprehensive Guidelines: It provides detailed guidelines on service delivery, including how to effectively manage resources and optimize processes within different service sectors.
• Societal Considerations: The standard also addresses sociological aspects, highlighting the importance of understanding cultural and social dynamics in service management.

Benefits of Compliance

Organizations that adhere to BS EN 17229:2019 can expect a range of benefits, including enhanced customer satisfaction, improved service quality, and increased employee engagement. Furthermore, compliance can lead to operational cost savings by identifying inefficiencies and streamlining processes. All of these contribute to long-term business sustainability and growth.

Purchase Information

The BS EN 17229:2019 is available in both PDF and hardcopy formats, making it accessible for all types of organizations. With an ISBN of 978 0 539 06153 6, it is priced at £158.00. Investing in this standard equips businesses with the necessary tools to navigate the complexities of service management in a rapidly evolving landscape.

Conclusion

In summary, the BS EN 17229:2019 standard is an essential resource for service organizations aiming to enhance their management and quality assurance systems. By adopting this framework, companies can not only comply with industry regulations but also achieve operational excellence, ultimately leading to business success.