BS EN ISO 13140-2:2016 - Professional Standards for Organizations

The BS EN ISO 13140-2:2016 is a pivotal standard within the framework of organizational management and quality assurance, designed to enhance the effectiveness and efficiency of services across various sectors, including transportation and sociology. As a critical component of the ISO 13140 series, this document serves as an authoritative reference for organizations seeking to implement robust management systems that align with global best practices.

This standard provides guidelines that help organizations in their journey towards operational excellence. It emphasizes the importance of a structured approach to service delivery, which is critical for maintaining high quality and consistency in various business areas. By adopting the principles set forth in BS EN ISO 13140-2:2016, organizations can enhance their administrative functions and streamline management processes.

Key Features and Benefits

• Comprehensive Framework: The standard outlines a comprehensive framework for the administration and management of services, ensuring that all aspects of service delivery are addressed.
• Quality Assurance: It emphasizes the importance of quality assurance in organizational processes, allowing businesses to consistently meet customer expectations and regulatory requirements.
• Improved Efficiency: By implementing the guidelines provided, organizations can significantly improve their operational efficiency, leading to cost savings and increased profitability.
• Benchmarking: Organizations can use this standard to benchmark their processes against industry standards, enabling continuous improvement.
• Enhanced Management Practices: The integration of these guidelines into existing management practices enhances organizational agility and responsiveness to market dynamics.

Who Should Use This Standard?

BS EN ISO 13140-2:2016 is suitable for organizations of all sizes across various sectors, including public and private entities involved in administration, management, and transport services. It is particularly beneficial for quality managers, service delivery teams, and operational executives aiming to elevate their service standards.

Format and Availability

The standard is available in both PDF and hardcopy formats, ensuring accessibility for organizations preferring digital or physical resources for their quality management systems. The standard's ISBN is 978 0 580 92833 8, and is offered at a price of £220.00.

In summary, BS EN ISO 13140-2:2016 is an essential tool for organizations seeking to improve their service management frameworks, ensuring sustained quality, enhanced efficiency, and competitive advantage in the marketplace.