Services Official British Standard

BS EN ISO 17573-1:2019

Comprehensive standard for transport services organization, management, and quality administration. Ensure compliance and optimize operations with this essential British Standard.

Comprehensive Transport Services Management Standard

BS EN ISO 17573-1:2019 is the essential British Standard for the organization, management, and quality administration of transport services. Developed in collaboration with industry experts, this standard provides a robust framework to optimize operations, ensure compliance, and deliver exceptional service quality.

Key Features and Benefits

  • Comprehensive Scope: Covers all aspects of transport services, including company organization, management, quality, administration, and sociology.
  • Compliance and Best Practices: Aligns with the latest international standards and regulations, helping organizations maintain compliance and adopt industry-leading practices.
  • Operational Efficiency: Provides guidance on streamlining processes, improving resource utilization, and enhancing overall operational performance.
  • Quality Assurance: Establishes robust quality management systems to ensure consistent service delivery, customer satisfaction, and continuous improvement.
  • Risk Mitigation: Addresses potential risks and challenges in the transport services industry, equipping organizations with strategies to identify, assess, and mitigate them.

Detailed Specifications

BS EN ISO 17573-1:2019 is an identical adoption of the international standard ISO 17573-1:2019. It was published on 2019-09-18 and is available in both PDF and hardcopy formats.

The standard covers the following key areas:

  • Company Organization and Management: Guidance on organizational structures, roles and responsibilities, decision-making processes, and management systems.
  • Quality Administration: Principles and practices for quality management, including quality planning, assurance, control, and improvement.
  • Transport Services: Requirements and recommendations for the efficient and effective delivery of transport services, including logistics, fleet management, and customer service.
  • Sociology: Considerations for the social and environmental impact of transport services, such as sustainability, accessibility, and stakeholder engagement.

By implementing the recommendations and requirements outlined in BS EN ISO 17573-1:2019, organizations in the transport services industry can enhance their operational performance, ensure compliance, and deliver exceptional service to their customers.

Technical Information

Services
BSI Group
978 0 580 95298 2
Specification Details
  • Electronic fee collection
  • System architecture for vehicle-related tolling - Reference model
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