Services Official British Standard

BS ISO 11648-2:2001

Explore BS ISO 11648-2:2001 for guidelines on service quality management in transport and sociology. Essential for organizational efficiency.

Overview of BS ISO 11648-2:2001

BS ISO 11648-2:2001 is a crucial standard that provides guidelines for managing and organizing services and quality within various sectors. This publication is pivotal for companies aiming to optimize their administration, transport, and sociological approaches to service quality.

Key Features

  • Identical to the international standard ISO 11648-2:2001, ensuring global relevance.
  • Supports organizations in defining and enhancing service processes.
  • Focuses on quality management principles applicable across diverse sectors.
  • Facilitates effective communication and organization within company structures.

Applications

This standard is particularly beneficial for:

  • Businesses seeking to improve service delivery effectiveness.
  • Organizations in the transport sector aiming for higher operational efficiency.
  • Companies focusing on quality assurance and management systems.
  • Research institutions exploring sociological impacts on service quality.

Benefits of Implementation

Adopting BS ISO 11648-2:2001 can lead to significant advantages:

  • Enhanced service quality leading to improved customer satisfaction.
  • Better alignment of management processes with organizational goals.
  • Increased operational efficiency and reduced waste in service delivery.
  • Improved stakeholder trust through standardized quality practices.

Purchasing Information

BS ISO 11648-2:2001 is available for purchase in both PDF and hardcopy formats, making it accessible for various organizational needs. Priced at £330.00, this standard is an investment in your company’s commitment to quality and service excellence.

Conclusion

BS ISO 11648-2:2001 is an essential resource for any organization that prioritizes high-quality service management and organizational efficiency. By implementing its guidelines, organizations can ensure they remain competitive in an increasingly service-oriented market.

Technical Information

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