Services Official British Standard

BS ISO 13687-1:2017

Discover compliance benefits of BS ISO 13687-1:2017 for yacht harbours, focusing on service quality and operational efficiency.

Overview

BS ISO 13687-1:2017 outlines the minimum requirements for yacht harbours, focusing on basic service levels necessary for tourism and related services. This standard is essential for harbour operators, local authorities, and service providers aiming to enhance the quality and safety of yacht harbours. By adhering to these guidelines, stakeholders can ensure that their facilities meet international benchmarks, thereby improving user satisfaction and operational efficiency.

Key Requirements

The standard specifies a range of requirements across various domains, including:

  • Company Organization and Management: Establishes the need for effective management structures to oversee harbour operations.
  • Quality Administration: Emphasizes the importance of maintaining high-quality service standards and continuous improvement processes.
  • Transport: Addresses the accessibility of yacht harbours, ensuring that transport links are adequate for users.
  • Sociology: Considers the social aspects of harbour operations, including community engagement and user experience.

These requirements are designed to create a safe, efficient, and welcoming environment for yacht users, which is crucial for attracting tourism and fostering local economic growth.

Implementation Benefits

Implementing BS ISO 13687-1:2017 can provide numerous benefits, including:

  • Enhanced User Experience: By meeting the standard's service level requirements, harbours can improve the overall experience for yacht users, leading to increased customer satisfaction.
  • Operational Efficiency: A structured approach to management and quality can streamline operations, reduce costs, and improve service delivery.
  • Market Competitiveness: Compliance with this standard can differentiate harbours in a competitive market, attracting more visitors and boosting local tourism.
  • Risk Management: By adhering to established guidelines, harbours can mitigate risks associated with safety and service delivery, thereby protecting both users and operators.

Compliance Value

Compliance with BS ISO 13687-1:2017 is not merely a regulatory requirement; it is a strategic advantage. By aligning with this standard, harbour operators can demonstrate their commitment to quality and safety, which can enhance their reputation and credibility in the industry. Furthermore, compliance can facilitate easier access to funding and investment opportunities, as stakeholders often prefer to engage with facilities that adhere to recognised standards.

In conclusion, BS ISO 13687-1:2017 serves as a vital framework for yacht harbours, ensuring they meet essential service level requirements. By implementing the guidelines set forth in this standard, operators can enhance their service quality, improve operational efficiency, and ultimately contribute to the growth of the tourism sector.

Technical Information

Services
BSI Group
978 0 580 94464 2
Specification Details
  • Tourism and related services
  • Yacht harbours - Minimum requirements for basic service level harbours
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