Services Official British Standard

BS ISO 13810:2015

Comprehensive British Standard for transport services, company organization, quality administration, and more. Ensure compliance with this essential industry guideline.

Comprehensive Transport Services and Quality Management Standard

BS ISO 13810:2015 is the essential British Standard for organizations providing transport services. This comprehensive guideline covers all aspects of company organization, management, quality administration, and more - ensuring your operations meet the highest industry standards.

Key Specifications and Requirements

  • Detailed guidance on company organization and management structures
  • Quality administration procedures for transport services
  • Best practices for managing personnel, training, and competence
  • Requirements for documentation, records, and information management
  • Provisions for customer satisfaction, complaints, and continuous improvement
  • Specifications for emergency and incident response planning
  • Recommendations for environmental impact and sustainability initiatives

Ensure Compliance and Operational Excellence

Compliance with BS ISO 13810:2015 is essential for any organization providing transport services in the UK and internationally. This standard helps you:

  • Streamline operations: Optimize your company structure, management systems, and quality procedures for maximum efficiency.
  • Enhance customer satisfaction: Meet and exceed client expectations through robust quality administration and continuous improvement.
  • Minimize risks and liabilities: Implement comprehensive emergency planning and incident response protocols.
  • Demonstrate industry leadership: Showcase your commitment to sustainability and environmental best practices.

Comprehensive Guidance for Transport Service Providers

Whether you operate in passenger transport, freight logistics, or any other transport-related industry, BS ISO 13810:2015 is an invaluable resource. This standard provides detailed, actionable guidance to help you:

  • Establish effective organizational structures and management systems
  • Implement robust quality control and assurance procedures
  • Manage personnel competence, training, and development
  • Streamline documentation, records, and information management
  • Enhance customer satisfaction and handle complaints effectively
  • Prepare for and respond to emergencies and incidents
  • Minimize environmental impact and promote sustainability

Ensure your transport services meet the highest industry standards and regulatory requirements. Invest in BS ISO 13810:2015 today and take your organization to new heights of operational excellence.

Technical Information

Services
BSI Group
978 0 580 84385 3
Specification Details
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  • Industrial tourism
  • Service provision
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