Services Official British Standard

BS ISO 15638-17:2014

Comprehensive standard for transport services organization, management, and quality administration. Ensures compliance and best practices for efficient, reliable transport operations.

Comprehensive Transport Services Management Standard

BS ISO 15638-17:2014 is the essential standard for organizations providing transport services. This comprehensive standard covers all aspects of company organization, management, and quality administration for the transport industry. Developed by the International Organization for Standardization (ISO), it ensures transport providers deliver efficient, reliable, and compliant services to their customers.

Detailed Specifications for Optimal Transport Operations

This standard specifies requirements and guidance across the following key areas of transport services management:

  • Company Organization and Management: Outlines best practices for organizational structure, roles and responsibilities, and management systems to support effective transport operations.
  • Quality Administration: Establishes quality control procedures, documentation, and continuous improvement processes to maintain high standards of service delivery.
  • Transport Operations: Provides guidelines for planning, scheduling, and executing transport activities to optimize efficiency, safety, and customer satisfaction.
  • Sociological Factors: Addresses the human elements of transport services, including driver management, customer relations, and stakeholder engagement.

Ensure Compliance and Operational Excellence

Compliance with BS ISO 15638-17:2014 demonstrates your organization's commitment to quality, safety, and continuous improvement in transport services. Key benefits include:

  • Improved Operational Efficiency: Streamlined processes, reduced costs, and better resource utilization through standardized management practices.
  • Enhanced Customer Satisfaction: Reliable, responsive, and high-quality transport services that meet or exceed customer expectations.
  • Reduced Risk and Liability: Comprehensive quality controls and documentation to mitigate operational, safety, and legal risks.
  • Competitive Advantage: Differentiation through certified compliance and a reputation for transport excellence.

Ensure Transport Services Compliance and Excellence

BS ISO 15638-17:2014 is an essential standard for any organization providing transport services. By implementing its detailed specifications, you can optimize your operations, enhance customer satisfaction, and demonstrate your commitment to quality and compliance. Invest in this comprehensive standard to elevate your transport services and stay ahead of the competition.

Technical Information

Services
BSI Group
978 0 580 80643 8
Specification Details
  • Intelligent transport systems
  • Framework for cooperative telematics applications for regulated vehicles (TARV) - Consignment and location monitoring
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