Services Official British Standard

BS ISO 15638-5:2013

Comprehensive standard for transport services organization, management, and quality. Ensures compliance and best practices for efficient, safe, and sustainable operations.

Comprehensive Transport Services Management Standard

BS ISO 15638-5:2013 is the definitive standard for the organization, management, and quality of transport services. Developed by the International Organization for Standardization (ISO), this standard provides a robust framework to ensure the efficient, safe, and sustainable operation of transport services across a wide range of industries.

Ensure Compliance and Best Practices

This standard is an essential resource for any organization involved in the provision of transport services. It covers a comprehensive range of topics, including:• Company organization and management• Quality administration• Transport operations and logistics• Sociological considerationsBy implementing the guidelines and requirements outlined in BS ISO 15638-5:2013, organizations can:• Demonstrate compliance with relevant laws and regulations• Adopt industry-leading best practices for transport services management• Optimize operational efficiency and reduce costs• Enhance safety and environmental sustainability• Improve customer satisfaction and service quality

Comprehensive Guidance for Transport Services

The standard is structured into the following key sections:• Organization and Management - Organizational structure and responsibilities - Resource management - Operational planning and control• Quality Administration - Quality management system - Documentation and record-keeping - Monitoring, measurement, and improvement• Transport Operations - Fleet management - Routing and scheduling - Maintenance and repair• Sociological Considerations - Driver and staff welfare - Community engagement - Environmental impact mitigationEach section provides detailed guidance and requirements to help organizations develop and maintain a comprehensive transport services management system. The standard also includes numerous informative annexes covering topics such as key performance indicators, risk management, and emergency preparedness.

Ensure Compliance and Operational Excellence

By implementing BS ISO 15638-5:2013, organizations can demonstrate their commitment to quality, safety, and sustainability in the provision of transport services. This standard is an invaluable resource for any business or public sector entity responsible for the management of transport operations, helping to ensure compliance, optimize performance, and drive continuous improvement.

Technical Information

Services
BSI Group
978 0 580 75868 3
Specification Details
  • Intelligent transport systems
  • Framework for collaborative Telematics Applications for Regulated commercial freight Vehicles (TARV) - Generic vehicle information
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