Services Official British Standard

BS ISO 20611:2018

Comprehensive British Standard BS ISO 20611:2018 for services, company organization, management, quality, administration, and transport. Ensure compliance and best practices.

Comprehensive British Standard for Company Organization, Management, and Quality

BS ISO 20611:2018 is the essential British Standard for organizations across a wide range of services, including company organization and management, quality administration, and transport. This comprehensive standard provides detailed guidance and requirements to ensure best practices, compliance, and operational excellence.

Key Specifications and Scope

  • Covers services, company organization and management, quality, administration, and transport
  • Identical adoption of ISO 20611:2018
  • Published on 2018-09-20
  • Applicable to organizations of all sizes and sectors
  • Provides normative references and terms/definitions
  • Specifies requirements for:
    • Organizational context
    • Leadership
    • Planning
    • Support
    • Operation
    • Performance evaluation
    • Improvement

Ensure Compliance and Operational Excellence

BS ISO 20611:2018 is an essential standard for any organization seeking to optimize its services, management systems, and overall operations. By implementing the requirements outlined in this standard, you can:

  • Establish a robust organizational context and understand key internal and external factors
  • Demonstrate strong leadership and commitment to quality and continuous improvement
  • Implement effective planning processes to set objectives and plan for change
  • Provide the necessary support, resources, and competence to execute operations
  • Maintain control over operational processes and ensure consistent service delivery
  • Monitor, measure, analyze, and evaluate organizational performance
  • Identify and address nonconformities, implement corrective actions, and drive improvement

Ensure Compliance and Operational Excellence

By adopting BS ISO 20611:2018, organizations can enhance their overall management systems, improve service quality, and demonstrate compliance with industry best practices. This standard is an invaluable resource for organizations across a wide range of sectors, helping them to streamline operations, reduce risks, and drive continuous improvement.

Technical Information

Services
BSI Group
978 0 580 90514 8
Specification Details
  • Adventure tourism
  • Good practices for sustainability
  • Requirements and recommendations
Official BSI Standard
Instant PDF Download
Industry Recognised

Purchase This Standard

Official Price
£158.00

Purchase the official standard directly from BSI Group. You'll be redirected to the official BSI website to complete your purchase.

Buy from BSI Group
Official BSI Standard
Instant PDF Download
Secure Payment