Services Official British Standard

BS ISO 21508:2018

Explore BS ISO 21508:2018 for effective service management. Enhance quality and operational processes in your organization with this essential standard.

BS ISO 21508:2018 - A Comprehensive Standard for Management Services

The BS ISO 21508:2018, published on April 26, 2018, provides an essential framework for enhancing organizational management and quality services across various sectors including administration, transport, and sociology. This British Standard aligns with international specifications to guide organizations in establishing efficient service-oriented structures and practices.

As industries progressively shift towards a service-oriented economy, the need for robust management methods becomes paramount. BS ISO 21508:2018 addresses this demand by offering guidelines that facilitate the successful delivery of services while ensuring quality and operational excellence. Organizations utilizing this standard can expect to streamline their processes, enhance customer satisfaction, and ultimately improve service delivery outcomes.

This standard outlines a holistic approach to service management, emphasizing the importance of integrating quality principles into the organizational framework. It encourages companies to adopt a structured methodology that promotes continuous improvement, aligns with stakeholder needs, and effectively manages the interplay between different service components. By educating organizations on best practices, BS ISO 21508:2018 reinforces the critical role of quality management in achieving sustainable service effectiveness.

The scope of BS ISO 21508:2018 is extensive, addressing key components such as:

  • Strategic planning and organization
  • Quality management systems
  • Operational processes and service delivery mechanisms
  • Performance measurement and monitoring

This standard is not only applicable to large enterprises but also beneficial for small and medium-sized organizations that aim to enhance their service delivery capabilities. By implementing the directives laid out in BS ISO 21508:2018, organizations can foster a culture of quality, ensure compliance with international standards, and gain a competitive edge in the marketplace.

Purchasing BS ISO 21508:2018 is an investment in your organization’s future. Priced at £258.00, it is available in both PDF and hardcopy formats for convenient access. Adopting this standard is a proactive step toward achieving excellence in service management and sustaining long-term growth and viability.

In a rapidly evolving service landscape, BS ISO 21508:2018 stands as a vital resource for organizations striving to meet and exceed quality expectations. Equip your organization with the insights needed to thrive in today’s dynamic environment by integrating this standard into your management practices.

Technical Information

Services
BSI Group
978 0 580 92679 2
Specification Details
  • Earned value management in project and programme management
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