Services Official British Standard

BS ISO 24536:2019

Explore BS ISO 24536:2019, a guide for enhancing service management with a focus on organization, quality, and customer satisfaction.

BS ISO 24536:2019 - Comprehensive Guide to Efficient Service Management

The BS ISO 24536:2019 standard, published on October 15, 2019, is a vital resource for organizations looking to enhance their service management practices. With an ISBN of 978 0 539 00803 6, this comprehensive guide focuses on the integral aspects of company organization, management, quality administration, transport, and sociology, providing a framework that aids businesses in optimizing their operational efficiency.

This standard is particularly beneficial for organizations aiming to streamline their service delivery through effective management principles. It emphasizes the importance of structured processes and defined roles within a company, which can lead to improved productivity and enhanced customer satisfaction.

Key Benefits:

  • Improved Efficiency: Implementing the practices outlined in BS ISO 24536:2019 can significantly boost the efficiency of service operations, reducing redundancies and minimizing waste.
  • Quality Assurance: The standard offers guidelines for establishing quality management systems tailored to service-oriented organizations, ensuring consistent delivery of high-quality services.
  • Enhanced Customer Satisfaction: By adhering to these best practices, companies can align their services with customer expectations, ultimately fostering loyalty and satisfaction.
  • Sociological Insights: The incorporation of sociological considerations into service management equips organizations to better understand and respond to the dynamics of customer interactions.

The BS ISO 24536:2019 standard is available in both PDF and hardcopy formats, allowing organizations to choose the medium that best suits their needs. Priced at £306.00, this invaluable resource is an essential investment for businesses looking to refine their service management frameworks and achieve a competitive edge in the marketplace.

This standard is particularly relevant in industries where service quality and management are critical components, such as logistics, customer service, and administration. By adopting BS ISO 24536:2019, organizations can proactively address challenges and leverage opportunities within their service operations.

In summary, the BS ISO 24536:2019 standard serves as a blueprint for service management excellence. It empowers organizations to optimize their management processes, enhance service quality, and meet evolving customer needs with confidence.

Technical Information

Services
BSI Group
978 0 539 00803 6
Specification Details
  • Service activities relating to drinking water supply, wastewater and stormwater systems
  • Stormwater management
  • Guidelines for stormwater management in urban areas
Official BSI Standard
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