Services Official British Standard

BS ISO/IEC 19796-3:2009

Comprehensive quality management standard for education and training services. Ensures compliance, improves processes, and enhances learner outcomes.

Comprehensive Quality Management for Education and Training

BS ISO/IEC 19796-3:2009 is a critical standard for organizations providing education and training services. Developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), this standard establishes a robust framework for quality management, ensuring consistent, high-quality delivery of educational programs and services.

Ensuring Compliance and Best Practices

This standard provides a comprehensive set of guidelines and requirements for quality management in the education and training sector. By adhering to BS ISO/IEC 19796-3:2009, organizations can:

  • Demonstrate compliance with industry-leading quality standards
  • Implement best practices in educational service delivery
  • Continuously improve processes and enhance learner outcomes
  • Increase stakeholder confidence and satisfaction

Comprehensive Quality Management Framework

At the core of BS ISO/IEC 19796-3:2009 is a robust quality management framework that covers all aspects of education and training services, including:

  • Organization and Management: Establish clear roles, responsibilities, and decision-making processes to support quality objectives.
  • Administration: Implement effective administrative procedures and controls to ensure efficient service delivery.
  • Transport: Manage the logistics and infrastructure required for the delivery of educational programs, whether in-person or online.
  • Sociology: Understand and address the social and cultural factors that impact the learning experience.

Driving Continuous Improvement

By adopting BS ISO/IEC 19796-3:2009, organizations can unlock a range of benefits, including:

  • Improved learner satisfaction and engagement
  • Enhanced educational outcomes and learner achievements
  • Increased operational efficiency and cost-effectiveness
  • Stronger competitive positioning and market differentiation
  • Reduced risk of non-compliance and legal issues

Elevate Your Education and Training Services

BS ISO/IEC 19796-3:2009 is an essential standard for any organization committed to delivering high-quality education and training services. By implementing this comprehensive quality management framework, you can drive continuous improvement, enhance learner experiences, and position your organization for long-term success in the dynamic education and training landscape.

Technical Information

Services
BSI Group
978 0 580 58482 4
Specification Details
  • Information technology
  • Learning, education and training
  • Quality management, assurances and metrics - Reference methods and metrics
Official BSI Standard
Instant PDF Download
Industry Recognised

Purchase This Standard

Official Price
£290.00

Purchase the official standard directly from BSI Group. You'll be redirected to the official BSI website to complete your purchase.

Buy from BSI Group
Official BSI Standard
Instant PDF Download
Secure Payment