BS ISO/IEC 20000-10:2018

Comprehensive IT Service Management Standard

BS ISO/IEC 20000-10:2018 is a critical standard for organizations looking to establish and maintain an effective IT service management system. This standard, developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), provides a framework for managing the delivery of IT services to meet the needs of the business and its customers.

Ensure Compliance and Improve Service Delivery

The standard covers a wide range of areas, including:• Company organization and management• Quality administration• Transport• SociologyBy implementing the requirements outlined in BS ISO/IEC 20000-10:2018, organizations can ensure that their IT service management processes are aligned with industry best practices, leading to improved service delivery, increased customer satisfaction, and reduced operational costs.

Key Benefits of Implementing BS ISO/IEC 20000-10:2018

• Establishes a comprehensive framework for managing IT services• Improves the quality and consistency of IT service delivery• Enhances customer satisfaction by meeting their needs and expectations• Reduces operational costs through more efficient and effective IT service management• Demonstrates compliance with industry standards and regulations• Provides a basis for continuous improvement of IT service management processes

Detailed Technical Specifications

BS ISO/IEC 20000-10:2018 is an identical adoption of the international standard ISO/IEC 20000-10:2018. It consists of 38 pages and is available in both PDF and hardcopy formats.The standard is structured into the following main sections:• Scope• Normative references• Terms and definitions• Guidance on the application of ISO/IEC 20000-1• Guidance on the application of ISO/IEC 20000-2• Guidance on the application of ISO/IEC 20000-3• Guidance on the application of ISO/IEC 20000-4• Guidance on the application of ISO/IEC 20000-5• Guidance on the application of ISO/IEC 20000-6• Guidance on the application of ISO/IEC 20000-7• Guidance on the application of ISO/IEC 20000-8• Guidance on the application of ISO/IEC 20000-9By following the guidance provided in this standard, organizations can ensure that their IT service management processes are aligned with the requirements of the ISO/IEC 20000 series of standards, leading to improved service delivery and increased customer satisfaction.