Services Official British Standard

ISO/IEC 19788-4:2014

Comprehensive standard for services, company organization, management, quality, administration, and transport. Ensure compliance and best practices.

Comprehensive Standard for Services, Company Organization, and Quality

ISO/IEC 19788-4:2014 is a critical standard for organizations operating in the services, company organization, management, quality, administration, and transport sectors. This comprehensive standard provides a robust framework to ensure compliance, optimize operations, and deliver exceptional service quality.

Key Specifications and Benefits:

  • Services: Detailed guidelines for service delivery, customer satisfaction, and continuous improvement.
  • Company Organization: Best practices for organizational structure, roles, and responsibilities to enhance efficiency.
  • Management and Quality: Comprehensive quality management system requirements to drive excellence.
  • Administration: Streamlined administrative processes and procedures for effective operations.
  • Transport: Specialized requirements for transportation services to ensure safety and reliability.
  • Sociology: Considerations for the social impact of organizational activities and decisions.

Ensure Compliance and Operational Excellence

Adhering to the ISO/IEC 19788-4:2014 standard demonstrates your organization's commitment to quality, efficiency, and customer satisfaction. By implementing the guidelines and requirements outlined in this standard, you can:

  • Optimize service delivery and customer experience
  • Enhance organizational structure and management practices
  • Implement a robust quality management system
  • Streamline administrative processes and procedures
  • Ensure safe and reliable transportation services
  • Address the social impact of your organization's activities

Elevate Your Organization's Performance

Investing in the ISO/IEC 19788-4:2014 standard is a strategic move that can elevate your organization's performance, strengthen its reputation, and position it for long-term success. By aligning your operations with this comprehensive standard, you can:

  • Improve customer satisfaction and loyalty
  • Enhance operational efficiency and productivity
  • Reduce risks and liabilities through robust compliance
  • Differentiate your organization in a competitive market
  • Demonstrate your commitment to quality and social responsibility

Unlock the full potential of your organization by implementing the ISO/IEC 19788-4:2014 standard. Elevate your services, company organization, management, and quality to new heights and position your business for long-term success.

Technical Information

Services
BSI Group
Specification Details
  • Information technology
  • Learning, education and training
  • Metadata for learning resources - Technical elements
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