Services Official British Standard

PD CEN ISO/TS 19091:2019

Discover PD CEN ISO/TS 19091:2019 for improved organizational management and quality assurance. Essential for service organizations aiming for excellence.

PD CEN ISO/TS 19091:2019 - Elevating Standards in Organizational Management

In today's dynamic business environment, adhering to recognized standards is crucial for ensuring effective organizational management, quality assurance, and operational efficiency. PD CEN ISO/TS 19091:2019 is a pivotal document in this regard, providing a robust framework tailored for service organizations looking to enhance their management systems and operational strategies.

This technical specification outlines detailed guidelines and best practices in the context of company organization, management, and quality administration. Developed in alignment with ISO norms, it offers a comprehensive approach to streamlining operations, improving service delivery, and fostering an organizational culture committed to excellence.

Key features of PD CEN ISO/TS 19091:2019 include:

  • Holistic Framework: This standard integrates various elements of organizational management, focusing on aligning processes, services, and resources to meet customer expectations effectively.
  • Quality Assurance: Emphasizing quality management principles, PD CEN ISO/TS 19091:2019 provides organizations with tools and methodologies to enhance service quality and consistency.
  • Transport and Sociology Integration: The specification addresses the critical intersection of transport management and sociological aspects, recognizing the importance of social factors in successful service delivery.

Published on July 16, 2019, and available in both PDF and hardcopy formats, this document is essential for organizations aiming to remain competitive in their respective fields. With a price of £462.00, the investment in PD CEN ISO/TS 19091:2019 is minimal compared to the potential benefits in efficiency and customer satisfaction.

By utilizing this standard, companies will enhance their ability to manage quality effectively and respond to evolving market demands. Additionally, stakeholders will gain insights into organizational behavior, allowing for improved decision-making and enhanced operational performance.

In conclusion, PD CEN ISO/TS 19091:2019 is more than just an administrative framework; it represents a strategic tool for organizations pursuing excellence in service management. Adopting its guidelines will not only ensure compliance with international standards but also drive profitability through optimized processes and elevated service quality.

Technical Information

Services
BSI Group
978 0 539 00334 5
Specification Details
  • Intelligent transport systems
  • Cooperative ITS
  • Using V2I and I2V communications for applications related to signalized intersections
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