Services Official British Standard

PD CEN/TR 17017-101:2018

Comprehensive guide on services, company organization, management, quality, administration, and transport. Ensure compliance with this British Standard.

## PD CEN/TR 17017-101:2018: Services, Company Organization, and Quality Management### Technical Specifications- Title: PD CEN/TR 17017-101:2018- ISBN: 978 0 580 99649 8- Price: £158.00- Specifications: SERVICES. COMPANY ORGANIZATION AND MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY.- Publication Date: 2018-07-19- Pages: 16- Format: PDF, hardcopy### Compliance and BenefitsPD CEN/TR 17017-101:2018 is an essential resource for organizations operating in the services sector. This technical report provides comprehensive guidance on the following key areas:- **Company Organization and Management**: Covers best practices for organizational structure, roles and responsibilities, decision-making processes, and overall management strategies.- **Quality Management**: Outlines quality control procedures, performance monitoring, and continuous improvement initiatives to enhance service delivery.- **Administration**: Addresses administrative functions such as record-keeping, information management, and regulatory compliance.- **Transport**: Includes recommendations for managing transportation-related activities, logistics, and supply chain operations.- **Sociology**: Examines the social and behavioral aspects of service provision, including customer relations, stakeholder engagement, and workforce management.By implementing the recommendations outlined in this British Standard, organizations can:- **Improve Operational Efficiency**: Streamline internal processes, reduce waste, and optimize resource allocation for enhanced productivity.- **Enhance Service Quality**: Deliver consistent, reliable, and customer-centric services that meet or exceed industry standards.- **Ensure Regulatory Compliance**: Demonstrate adherence to relevant laws, regulations, and industry best practices.- **Foster Organizational Resilience**: Develop robust management systems that can adapt to changing market conditions and customer needs.- **Strengthen Stakeholder Relationships**: Build trust and credibility with customers, suppliers, and other key stakeholders through transparent and accountable practices.### Comprehensive Guidance for the Services SectorPD CEN/TR 17017-101:2018 is an invaluable resource for organizations operating in a wide range of service-based industries, including:- Retail and hospitality- Healthcare and social services- Financial and professional services- Transportation and logistics- Information technology and telecommunications- Education and training- Utilities and infrastructureWhether you're a small business or a large multinational corporation, this British Standard can help you optimize your operations, enhance service quality, and maintain a competitive edge in the ever-evolving services landscape.

Technical Information

Services
BSI Group
978 0 580 99649 8
Specification Details
  • Electronic public procurement
  • Business interoperability interfaces (BII), e-Fulfilment - Overview
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