Services Official British Standard

PD ISO/IEC TR 90006:2013

Comprehensive guide on services, company organization, management, and quality administration. Ensure compliance with ISO/IEC TR 90006:2013 standards.

Comprehensive Services, Management, and Quality Standard

PD ISO/IEC TR 90006:2013 is a crucial standard that provides guidance on services, company organization, management, and quality administration. Developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), this technical report offers a comprehensive framework for businesses to enhance their operations, ensure compliance, and deliver high-quality services.

Key Features and Benefits

- Provides guidance on the organization and management of services, including transportation and sociological aspects- Helps organizations establish effective management systems and processes to improve service delivery- Supports the development and implementation of quality assurance programs- Ensures compliance with international standards and regulations- Enhances customer satisfaction and trust through consistent, reliable service provision

Comprehensive Guidance for Service-Based Businesses

PD ISO/IEC TR 90006:2013 is an essential resource for any organization that provides services, whether in the public or private sector. The standard covers a wide range of topics, including:• Company Organization and Management: Guidance on establishing effective organizational structures, decision-making processes, and management responsibilities to support service delivery.• Quality Administration: Recommendations for implementing quality assurance systems, monitoring and measuring service performance, and continually improving service quality.• Transport and Logistics: Guidance on managing transportation and logistics aspects of service provision, ensuring efficient and reliable delivery.• Sociological Considerations: Insights into the sociological factors that can impact service delivery, such as customer expectations, cultural differences, and stakeholder engagement.

Ensure Compliance and Enhance Service Excellence

By implementing the recommendations outlined in PD ISO/IEC TR 90006:2013, organizations can:• Improve the efficiency and effectiveness of their service delivery processes• Enhance customer satisfaction and loyalty through consistent, high-quality service• Reduce the risk of non-compliance with relevant laws, regulations, and industry standards• Demonstrate a commitment to continuous improvement and service excellence• Gain a competitive advantage in the marketplace by delivering superior service experiences

Invest in Service Excellence with PD ISO/IEC TR 90006:2013

Whether you're a service-based organization looking to optimize your operations or a business seeking to enhance your service delivery, PD ISO/IEC TR 90006:2013 is an invaluable resource. Invest in this comprehensive standard and unlock the key to delivering exceptional services that meet the evolving needs of your customers and stakeholders.

Technical Information

Services
BSI Group
978 0 580 78310 4
Specification Details
  • Information technology
  • Guidelines for the application of ISO 9001:2008 to IT service management and its integration with ISO/IEC 20000-1:2011
Official BSI Standard
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