Services
Official British Standard
PD ISO/IEC TS 17021-7:2014
Comprehensive standard for services, company organization, management, and quality administration. Ensure compliance and best practices for your business.
Comprehensive Standard for Services, Company Organization, and Quality Management
PD ISO/IEC TS 17021-7:2014 is a crucial standard that provides guidance and requirements for services, company organization, management, and quality administration. Developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), this technical specification is designed to help organizations of all sizes and industries ensure compliance, improve operational efficiency, and deliver high-quality services to their customers.Key Features and Benefits
- Comprehensive Scope: Covers a wide range of areas, including services, company organization, management, quality administration, and transportation.- Compliance and Best Practices: Ensures your organization meets the latest industry standards and regulations, helping you avoid costly penalties and maintain a strong reputation.- Operational Efficiency: Provides guidance on streamlining processes, reducing waste, and optimizing resource allocation to improve overall productivity and profitability.- Quality Assurance: Establishes a framework for implementing robust quality management systems, ensuring consistent service delivery and customer satisfaction.- Sociological Considerations: Addresses the sociological aspects of company operations, such as employee well-being, stakeholder engagement, and community impact.Detailed Specifications
PD ISO/IEC TS 17021-7:2014 is structured around the following key areas:Services:- Definitions and terminology related to services- Requirements for service delivery and customer satisfaction- Guidance on service quality management and continuous improvementCompany Organization and Management:- Organizational structure and governance- Leadership and strategic planning- Resource management and operational controlQuality Administration:- Quality management systems and documentation- Measurement, analysis, and improvement- Nonconformity, corrective, and preventive actionsTransport:- Transportation management and logistics- Environmental impact and sustainability considerations- Safety and security requirementsSociology:- Stakeholder engagement and communication- Social responsibility and ethical practices- Employee well-being and developmentBy implementing the guidelines and requirements outlined in PD ISO/IEC TS 17021-7:2014, organizations can demonstrate their commitment to excellence, enhance their competitive advantage, and build long-term, sustainable success in today's dynamic business landscape.Technical Information
Services
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Specification Details
- Conformity assessment
- Requirements for bodies providing audit and certification of management systems - Competence requirements for auditing and certification of road traffic safety management systems
Official BSI Standard
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