PD ISO/TR 13185-1:2012

# PD ISO/TR 13185-1:2012: Transport Services and Quality Management## OverviewPD ISO/TR 13185-1:2012 is a comprehensive technical report that provides guidance on the organization, management, and quality administration of transport services. Developed by the International Organization for Standardization (ISO), this standard is an essential resource for businesses and organizations operating in the transport and logistics industry.## Key Features and Benefits- Detailed guidance on company organization and management structures for transport services- Best practices for implementing quality management systems and administrative procedures- Insights into the sociological aspects of transport operations and customer service- Ensures compliance with the latest ISO standards for transport and logistics## Technical Specifications- **Title:** PD ISO/TR 13185-1:2012- **ISBN:** 978 0 580 81866 0- **Price:** £306.00- **Specifications:** - Services - Company organization and management - Quality administration - Transport - Sociology - Identical to ISO/TR 13185-1:2012 - Published: 2013-01-31 - 54 pages - Available in PDF and hardcopy formats## Comprehensive Guidance for Transport Service ProvidersPD ISO/TR 13185-1:2012 is an essential resource for transport service providers, logistics companies, and organizations involved in the management and administration of transport operations. This technical report provides detailed guidance on the following key areas:### Company Organization and Management- Organizational structures and hierarchies for transport service providers- Roles and responsibilities of management personnel- Strategies for effective decision-making and problem-solving### Quality Management Systems- Implementing quality management principles and procedures- Monitoring and measuring transport service performance- Continuous improvement and customer satisfaction### Administrative Processes- Effective record-keeping and documentation- Compliance with relevant laws, regulations, and industry standards- Streamlining administrative workflows and procedures### Sociological Considerations- Understanding the impact of transport services on society- Addressing customer needs and expectations- Promoting sustainable and ethical transport practicesBy adhering to the guidance provided in PD ISO/TR 13185-1:2012, transport service providers can enhance their operational efficiency, improve customer satisfaction, and ensure compliance with the latest industry standards. This technical report is an invaluable resource for businesses seeking to optimize their transport services and maintain a competitive edge in the market.