Services Official British Standard

PD ISO/TR 13519:2012

Comprehensive British Standard PD ISO/TR 13519:2012 covering services, company organization, quality, administration, and transport. Ensure compliance with this essential industry standard.

Comprehensive British Standard for Services, Quality, and Transport

PD ISO/TR 13519:2012 is a crucial British Standard that provides guidance and best practices for services, company organization, quality, administration, and transport. This standard is an identical adoption of ISO/TR 13519:2012, ensuring alignment with international standards and regulations.

Key Areas Covered:

- Services- Company organization and management- Quality administration- Transport- Sociology

Ensure Compliance and Operational Excellence

By implementing the guidelines and recommendations outlined in PD ISO/TR 13519:2012, organizations can:- Streamline service delivery and improve customer satisfaction- Enhance company management and organizational structures- Strengthen quality assurance and administrative processes- Optimize transportation and logistics operations- Align with industry-leading best practices and international standards

Comprehensive Technical Specifications

PD ISO/TR 13519:2012 provides detailed technical specifications and guidance across the following areas:

Services

- Service design and development- Service delivery and customer interaction- Service quality management- Continuous improvement and innovation

Company Organization and Management

- Organizational structures and roles- Leadership and decision-making processes- Change management and organizational development- Performance measurement and reporting

Quality Administration

- Quality management systems and procedures- Documentation and record-keeping- Nonconformity and corrective action- Auditing and management review

Transport

- Transportation planning and logistics- Fleet management and maintenance- Sustainability and environmental impact- Safety and compliance

Sociology

- Human factors and organizational behavior- Stakeholder engagement and communication- Diversity and inclusion- Ethical and social responsibility

Ensure Compliance and Operational Excellence

By implementing the guidelines and recommendations outlined in PD ISO/TR 13519:2012, organizations can streamline operations, enhance quality, and align with industry-leading best practices. This comprehensive British Standard is an essential resource for any organization seeking to improve its services, company management, and overall operational performance.

Technical Information

Services
BSI Group
978 0 580 74971 1
Specification Details
  • Guidance on the development and use of ISO statistical publications supported by software
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