PD ISO/TS 24179:2020 - Management and Quality in Services

The PD ISO/TS 24179:2020 is a pivotal British Standard that outlines best practices in the management and quality administration of services across various industries, particularly focusing on transportation and sociology-related sectors. This technical specification, identified as being identical to the international ISO/TS 24179:2020 standard, was published on August 6, 2020, and is designed to support organizations in enhancing their operational effectiveness and delivering exceptional service quality.

Key Features of PD ISO/TS 24179:2020

• Framework for Quality Management: This standard provides a comprehensive framework for organizations to establish, implement, maintain, and continuously improve quality management systems (QMS) specifically tailored for service-oriented organizations.
• Sector-Specific Guidance: It caters to a wide range of service sectors, with particular emphasis on transportation and sociology, facilitating the development of quality assurance measures relevant to these fields.
• Enhanced Organizational Structure: Organizations can utilize the guidelines to refine their internal structures, processes, and roles, promoting effective management and enhanced customer satisfaction.
• Facilitating Consistency and Reliability: By following the principles set forth in this standard, companies can assure clients of consistent service delivery, reinforcing the trust and reliability essential for long-term business relationships.

Benefits of Implementing PD ISO/TS 24179:2020

Implementing the PD ISO/TS 24179:2020 standard offers numerous advantages for organizations, including:

• Increased operational efficiency through streamlined processes and clear management strategies.
• Improved service quality and customer satisfaction by fostering a culture of continuous improvement.
• Enhanced reputation and market position by demonstrating a commitment to quality and excellence in service delivery.
• Effective risk management and mitigation by identifying quality-related challenges and addressing them proactively.

Target Audience

This standard is invaluable for service organizations across various sectors, including but not limited to transportation, administration, and sociology. It serves as a crucial resource for quality managers, service delivery supervisors, and organizational leaders committed to refining their management practices and quality assurance processes.

How to Acquire PD ISO/TS 24179:2020

The PD ISO/TS 24179:2020 standard is available in both PDF and hard copy formats for £158.00, providing convenient access for organizations aiming to elevate their service quality management.