Services Standards
PD ISO/IEC TR 17032:2019
Conformity assessment. Guidelines and examples of a scheme for the certification of processes...
PD ISO/IEC TR 20000-11:2015
Information technology. Service management - Guidance on the relationship between ISO/IEC 20000-1:2011 and service manag...
PD ISO/IEC TR 20000-12:2016
Information technology. Service management - Guidance on the relationship between ISO/IEC 20000-1:2011 and service manag...
PD ISO/IEC TR 20000-4:2010
Information technology. Service management - Process reference model...
PD ISO/IEC TR 20000-5:2013
Information technology. Service management - Exemplar implementation plan for ISO/IEC 20000-1...
PD ISO/IEC TR 20000-7:2019
Information technology. Service management - Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO ...
PD ISO/IEC TR 20000-9:2015
Information technology. Service management - Guidance on the application of ISO/IEC 20000-1 to cloud services...
PD ISO/IEC TR 20748-1:2016
Information technology for learning, education and training. Learning analytics interoperability - Reference model...
PD ISO/IEC TR 20748-2:2017
Information technology for learning, education and training. Learning analytics interoperability - System requirements...
PD ISO/IEC TR 22446:2017
Information technology. Continual performance improvement of IT enabled services...
PD ISO/IEC TR 90006:2013
Information technology. Guidelines for the application of ISO 9001:2008 to IT service management and its integration wit...
PD ISO/IEC TS 17021-10:2018
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-11:2018
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-12:2020
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-4:2013
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-5:2014
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-6:2014
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-7:2014
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-8:2019
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...
PD ISO/IEC TS 17021-9:2016
Conformity assessment. Requirements for bodies providing audit and certification of management systems - Competence requ...